Best ai chatbot = best friend
We all have heard the buzz, chatbots are coming, they help you get leads, they help you with bookings, you need them in your website, etc. And many people are still hesitant about how they work and what is the experience they give. There are several companies providing chatbots services today but as time evolve, the best ai chatbot is already here.
So what should we expect of an ai chatbot? And to what extend it can replace a human being? Well, today chatbots have exceed our expectations, they not only simulate human behavior, they can pretty much be perceived as a customer service representative. The most important variable is to have a clear objective, what do you want your chatbot to do for you? This will simplify the process. It is as a calculator, you need to know what data you are entering since the result will be dependent on your formulation.
Let’s set an example, Mike has a spa and he would like his chatbot to schedule all his appointments, this will allow him to keep an accurate track of his masseurs’s schedule, plus it will help him determine the peak demand, profits, among other variables. Mike already has a new customer form of standard questions that he needs in order to schedule a new client, so this is the information he provides to the chatbots company. So how does it work? Well, anytime a new user gets into his website, he/she will be greeted by the chatbot and will help him/her to schedule the appointment by answering a few questions, and that’s pretty much it. So when the new customer arrives to the spa they already have all the information and are expecting him/her to start.
So how do I know which is the best ai chatbot out there and which is the best for my business? Well, it depends on your needs, expectations and of course on your budget. We do recommend to do your research and always look for reviews and content in the website, if the company is showcasing beautiful chatbots demos, they have interesting content, have a great customer service, and you feel comfortable working with them, then it will be a good match for you.
We encourage you to take a look at our demos, we would love to be part of your project