Privacy Policy

Introduction

This Privacy Policy provides information regarding Chatbotstogo policies with the collection, use, and disclosure of personal information.

If you choose to use our services, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect is used for providing and improving our service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

What kind of Personal Data is processed and for what purpose?

When offering our services, we may process personal data. This concerns data, including but not limited as your name, contact details, date of birth, gender, email address, and also data about your interests as a user of our website, products or services. This data may be known to us because you have indicated that you care about certain topics or because we have derived your interests from the way you use our services or products. It may also be that you have given us access to certain data (like location data, or through links with social media). Our servers may also automatically register certain data, such as the referrer URL, location (city), browser type and language, and the date and time of your visit to our website.

We collect and process personal data for the following purposes:

  • for effectuating and implementing an agreement we have entered into with you;
  • to offer and deliver to you the agreed services, products and/or information, as well as to adapt these to your needs and desires;
  • to allow you the opportunity to post and share information on our website, or – if a site includes this option – to contact other users;
  • to make specific offers: for example, via email. Also we may display ads within the web of a product we suspect might interest you on the basis of the data processed. In optimizing this service, we may create a profile of you;
  • to send you a newsletter, offer, user information, service notice or other electronic message;
  • to analyze, maintain, optimize, protect and prevent from fraud our website and related technologies;
  • to comply with the rules and regulations applicable to us and for dealing with disputes and the execution of (audit) inspections;
  • to conduct market research and compile management information for product and service development and to determine the strategy;

In principle, we will only save your personal data for as long as it is necessary for the mentioned purposes.

Cookies

Chatbotstogo uses cookies to process information including standard internet log information and details of the visitor’s behavioral patterns upon visiting our site. This is done to provide you with a better experience, and to facilitate the use of certain functions. Cookies are small data files transferred onto computers or devices by sites for record-keeping purposes and to enhance functionality on our site. Cookies are stored on your individual device and you have full control over their use. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser.

You can decide for yourself (at any time) if you want to accept or refuse your cookies or if you would like your browser to notify you when a cookie is being installed.

You may possibly not be able to use all of the functions on our site to the full extent if you deactived cookies when you browse our site.

Contact us via email

On our site you have the opportunity to contact us to ask us questions, for example via our chatbot, we might ask you for your contact information (e.g. name, email address etc.). We use this data solely in connection with answering the queries we receive.

If you receive emails from us, we may use certain analytics tools, to capture data such as when you open our email or click on any links or banners our email contains. This data helps us to measure the effectiveness of our communications and marketing campaigns.

When you sign up for one of our plans and open an account with Chatbotstogo, or sign up for our newsletters with content and offers, we may ask you to provide us with information such as your name, email address and details about your organization. As otherwise detailed in this Privacy Policy, we will solely process this information to provide you with the service you signed up for. Please refer to our terms and conditions for further details on registering and using the services offered by Chatbotstogo.

You may deactivate your Chatbotstogo account and/or unsubscribe from receiving content or offers from us at any time. Following termination of your account, we may retain your personal data (in part or in whole) in order to meet any regulatory and reporting requirements for the timeframes stipulated by law and in order to be able to address customer service issues.

Access and Disclosure to Third Parties

We use a select number of trusted external service providers for certain technical data analysis, processing and/or storage services. These service providers are carefully selected and meet high data protection and security standards. We only share information with them that is required for the services offered  and we contractually bind them to keep any information we share with them as confidential and to process Personal Data only according to our instructions.

We will only pass your data on to third parties without your express consent if we are obliged to do so by statutory law.

Your Data, Your Rights

To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of Personal Data you may contact Chatbotstogo’ s support team: [email protected]

You may withdraw your consent at any time, providing us a written notice of your decision. Whenever you withdraw consent, you acknowledge and accept that this may have a negative influence on the quality of the Chatbotstogo Site and/or Services. You further agree that Chatbotstogo shall not be held liable with respect to any loss and/or damage to your Personal Data if you choose to withdraw consent.

Duration of Processing

We will store your usage data until such time when you withdraw your consent for us to do so. All other data as specified above will be retained for as long as is necessary for the purpose(s) for which we originally collected it. We may also retain information as required by law.

Revisions to this Privacy Policy

We may revise this Privacy Policy from time to time. The most current version of this Privacy Policy will govern our practices for collecting, processing, and disclosing personal data. We will provide notice of any modifications by posting a written notice on our site.

If you have an account with us, we will notify you of any material modifications by sending you an email to the email address associated with your account unless you have unsubscribed from all email communications. Your use of the site and/or Services following the effective date of any modifications to the Privacy Policy will constitute your acceptance of the Privacy Policy, as modified. All changes to this Privacy Policy automatically take effect on the day you use the site and/or services.

Disclaimer

Despite the constant care and attention we pay to the composition of this website (www.chatbotstogo.com and its subdomains) and the data contained therein, Solved Puzzle Corp (acting under the brand name ” Chatbotstogo “, hereinafter referred to as ” Chatbotstogo “) cannot guarantee the completeness, accuracy or timeliness of the data and the contents of this site. In no event will Chatbotstogo be liable for any incidental, indirect, consequential or special damages of any kind, or any damages whatsoever, arising out of or in connection with the use of this website or any linked websites.

Statements and opinions expressed in articles and announcements on the pages of this site are those of the author(s) and not (necessarily) those of the webmaster, the internet provider or Chatbotstogo. Chatbotstogo can in no way whatsoever be held responsible for the content of such views nor can it be held liable for any direct or indirect damages that may arise from such views.

The information on this website is regularly supplemented and/or modified. Chatbotstogo reserves the right to make any changes with immediate effect and without providing any notice thereof.